Contact Us
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We would like to hear from you and we're here—24 hours a day, 7 days a week. Tell us how we can help you.
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For General Questions
- Send us an email using the form below
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Chat online with a Customer Care Representative
- Call us at 713-207-7777 or 866-222-7100
- Send general correspondence to Reliant Energy, P.O. Box 3765, Houston, TX 77253-3765
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For Payments
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Find payment locations near you
- Send via regular mail to Reliant Energy, P.O. Box 650475, Dallas, TX 75265-0475
- Send via overnight mail to Reliant Energy Retail Services, Dept. 650475, 1501 North Plano Rd., Richardson, TX 75081
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For Transfer of Service to a New Address
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No. 1 in Texas
More than 23,000 people have taken the pledge to switch to CFLs with the Reliant Energy Power Pact.
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Help chill your bill
Get quick, easy tips to help your fridge and freezer use less energy.
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